At Bebshay Digital Shurokkha, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services. By using our website and hotline support services, you agree to the terms described in this Privacy Policy –
1. Information We Collect
We may collect personal information to provide you with better support and services. The types of information we collect include:
- Personal Information: Name, email address, phone number, and other details you voluntarily provide when contacting us for support.
- Technical Information: IP address, browser type, operating system, device information, and cookies to improve website functionality and security.
- Usage Data: Information on how you interact with our website and services, such as pages viewed, time spent, and support queries submitted.
2. How We Use Your Information
We use the collected information for the following purposes:
- Providing Support Services: To respond to your queries, troubleshoot issues, and offer cybersecurity assistance.
- Improving User Experience: To enhance the functionality and security of our website and services.
- Communication: To send you important updates, notifications, and responses to your inquiries.
- Analytics: To analyze usage patterns and improve our services and offerings.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:
- Service Providers: We may share information with third-party vendors who assist in operating our website or providing services. These parties are bound by confidentiality agreements.
- Legal Obligations: We may disclose your information if required by law, or in response to a court order, subpoena, or other legal processes.
- Security and Protection: We may disclose information to protect our rights, property, or safety, or that of our users and the public.
4. Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee the complete security of our systems.
5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
6. Your Privacy Rights
You have the right to:
- Access Your Information: Request a copy of the personal data we hold about you.
- Rectify Incorrect Data: Request corrections to any incorrect or incomplete information.
- Delete Your Data: Request that we delete your personal data, subject to legal retention requirements.
- Withdraw Consent: You can withdraw your consent for us to process your data at any time.
To exercise any of these rights, please contact us at [Insert Contact Information].
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and monitor website performance. You may control or disable cookies through your browser settings, though this may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before sharing your personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes by posting the updated policy on our website and updating the “Effective Date” above.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Bebshay Digital Shurokkha
bebshaydigitalshurokkha@gmail.com
Phone: +8801707078546
Address: House 16 (Level 5) Road 1/A, Gulshan 1, Dhaka 1212
By using our services, you acknowledge that you have read and understood this Privacy Policy.